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The EVENTS.CUSTOMER.ORDER.CANCELED event indicates that a customer-related order has been canceled. When the event is used in an “Order canceled” distribution webhook, the data object always contains the following required objects:
  • customer,
  • referrer,
  • order,
  • redemption.
Additional objects are also sent depending on the purpose:
  • “Notify customers about promotion” sends also the following objects:
    • campaign,
    • promotion_tier,
  • “Send and publish unique codes from campaign” sends also the following objects:
    • campaign,
    • voucher,
    • publication,
  • “Send plain message to customers” sends only the basic objects listed above.
This event is used in a webhook configured in Distributions in Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.