Rollback Redemption
Your business logic may include a case when you need to undo a redemption. You can revert a redemption by calling this API endpoint. This endpoint rolls back only single redemptions, meaning those that are not stacked. Stacked redemptions belong to a parent redemption. To roll back a parent redemption, including all of its individual redemptions, use the POST Rollback Stackable Redemptions
🚧 You can roll back a redemption up to 3 months back.
Effect
The operation
- creates a rollback entry in voucher’s redemption history (
redemption.redemption_entries) and - gives 1 redemption back to the pool (decreases
redeemed_quantityby 1).
Returned funds
In case of gift card vouchers, this method returns funds back according to the source redemption. In case of loyalty card vouchers, this method returns points back according to the source redemption.